At Shivmora, we prioritize product quality and customer satisfaction. Due to the nature of food products, returns are accepted only under specific conditions.

Eligibility for Return

A product may be eligible for return if:

• The product received is damaged, defective, or incorrect

• The issue is reported within 48 hours of delivery

• The product is unused, unopened, and in original packaging

Non-Returnable Items

The following items are not eligible for return:

• Opened or consumed food products

• Products damaged due to improper handling by the customer

• Items purchased during special offers or clearance sales

Return Process

To initiate a return, please contact us with your order details and product images:

📧 Email: info@shivmora.com
📞 Phone: 9821030857