At Shivmora, we understand that plans may change. This Cancellation Policy explains the terms under which an order can be canceled.
Orders can be canceled only before they are shipped.
Once the order has been dispatched, cancellation will not be accepted.
To request a cancellation, please contact us as soon as possible with your order details.
Shivmora reserves the right to cancel an order in the following situations:
Product is out of stock or unavailable
Payment issues or transaction failure
Incorrect pricing or product information due to technical errors
Incomplete or incorrect shipping details
In such cases, the full amount paid will be refunded to the original mode of payment.
If an order is canceled successfully before shipment, a full refund will be initiated.
Refunds will be processed within 7–10 business days.
For cancellation requests or queries, please contact:
📞 Phone: 9821030857
📧 Email: info@shivmora.com
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